- Duplicate EAN/UPC is the most common failure — either follow-sell or use a new barcode
- Category must match actual product attributes; wrong category = instant rejection
- Brand, material, color and other required fields must all be completed
- Main image: white background, 800x800+, no watermarks or text
- Brand authorization must be approved in Seller Lab before creating catalog
- JisuSell's one-click listing auto-validates fields and images to reduce errors
6 Common Catalog Creation Errors
| Error Type | Symptom | Fix |
|---|---|---|
| Duplicate EAN/UPC | Error: "Barcode already exists" — another seller registered this barcode | Offer on existing catalog (follow-sell), contact Noon support, or use a new barcode |
| Wrong category | Selected category doesn't match the product's actual attributes, rejected on review | Refer to Noon's category tree and reselect the correct category and subcategory |
| Missing required fields | Brand, material, color, size, or other mandatory fields left empty | Complete all fields marked with red asterisks; required fields vary by category |
| Non-compliant image | Main image is not white background, under 800x800, or contains watermarks/text | Create white background main image at 2000x2000, remove all text and watermarks |
| Brand not approved | Brand name not authorized in Seller Lab — error: "Brand not approved" | Submit Brand Authorization Letter and trademark certificate; wait 3-5 days for approval |
| Title/description violation | Title or description contains promotional words (best/cheapest), exaggerations, or misleading content | Remove promotional and superlative words; keep descriptions factual and objective |
Step-by-Step Fix
JisuSell's one-click listing feature collects product info from 1688/Amazon and automatically adapts it to Noon's field requirements and image specs, reducing manual errors. Learn about JisuSell listing features →
FAQ
What is the most common reason for Noon Catalog creation failure?
The most common reasons are duplicate EAN/UPC barcode (already registered by another seller), category mismatch, missing required fields (brand, material, color), and non-compliant main image.
What should I do if EAN shows as duplicate?
The EAN has already been used to create a product page by another seller. You can offer on the existing catalog (follow-sell), contact Noon support to explain, or use a different valid EAN barcode.
How long does brand authorization approval take?
Typically 3-5 business days. You need to submit a Brand Authorization Letter, trademark registration certificate, and your business license. Complete documentation speeds up the review.
What are Noon's exact image requirements?
Main image must be pure white background (RGB 255,255,255), minimum 800x800 pixels (2000x2000 recommended), no watermarks/logos/text/borders. Product should occupy at least 85% of the image area.
Can I change the category after creation?
If creation failed, you can simply reselect the correct category and resubmit. If the product was already created with the wrong category, you need to contact Noon support — sellers cannot change categories of existing products themselves.
Is there a tool to reduce Catalog creation errors?
JisuSell offers a one-click listing feature that collects product info from 1688 or Amazon and automatically adapts it to Noon's field requirements. The extension also validates image dimensions and format automatically. Learn more
Need help with Noon Catalog creation?
JisuSell's one-click listing and smart validation features help you create compliant Noon Catalogs quickly and reduce review rejections.